Remote control viewer is not installed properly.
I have a new install of Landesk 9. All of the web console users get an error that the remote control viewer is not installed properly. We have set the Internet options properly per the document that...
View ArticleScripting Remote control - ISSCNTR.EXE
Hi all, Are there any commandline switches for the remote control executable? Basically what Im trying to do is launch the remote control tool with an argument of an Ipaddress. Im sure there are...
View ArticleChanging Remote Control Timeout for all clients
Hi, I read two documents( http://community.landesk.com/support/docs/DOC-1597 and http://community.landesk.com/support/docs/DOC-1391 ) about how to set the registry key on the client for changing the...
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Unable to use RCViewer (isscntr.exe) - The logged in user does not have...
Hi to All,I have tried to read most of the available solutions but to no avail.I am able to do remote control via Remote Web Console, but I am unable to use RCViewer("isscntr.exe") to perform the same...
View ArticleStandalone Remote Control Viewer Install
Morning, can anyone tell me where i can get the viewer install from?I've tried running the ENURCsetup.exe but its installing the Mozillia version? thanks Chris
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Displaying errors with Lenovo T510i
Hi Community, I installed the LANDesk Agent (v. 9 SP1) on a new Lenovo T510i (WindowsXP SP3). All worked fine until I tried to remote control the machine. Here is the screen I'm getting.I can work on...
View ArticleFeatures of mirror driver
Hello all, I had heard that the main purpose of the mirror driver is to speed the video rendering on older computers for remote control. We are on LD 8.8 SP4 and have recently started installing the...
View ArticleRemote Control - to Target on French Language OS and keyboard not working
Same as in previoius versions of LANDesk - same issue in LDMS v9 SP2 - how can this issue still be an issue? When using an English keyboard and English Language OS - when doing a remote control to...
View ArticleDisable ask for remote control permission for one machine
Hi, We have a policy in place through Landesk where the agent asks for permission to connect to a user's machine. One user has 2 machines at their desk. They would like to use Landesk to connect to the...
View ArticleGet Credentails Required box when accessing Windows 7
Hello. When we use LANDesk remote control on a Windows 7 machine, we are prompted for "Credentials Required". We have users that use remote control but do not have administrator accounts to bypass this...
View ArticleHow do I fix dual monitor issue with LanDesk mirror driver?
I have dual monitor using two Dell Optiplex 960 pc's, but the graphics on all MS Applications look flat and also affects the functionality of other applications. Right now the fix is to disable the...
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Enable HTML Remote Control for "IT Help Desk"
Hello -Hoping this is something dumb I've missed. Is there somewhere specific I have to enable HTML Remote Control for a user role - in addition to the standard Remote Control? Our "IT Help Desk"...
View ArticleBlock remote control
I would like to know how I can block other techs in my department from remoting into my computer without myknowledge or consent or how can I set something up to notify me when they attempt to remote...
View ArticleNot able to use LANdesk in Mozilla or Chrome
We are having Landesk 9.0.2.38 installed in all client systems with which we are able to take remote of other systems which has same client installed. We use Internet Explore to use take remote of...
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Remote Control from a Windows 7 PC - No File Transfer?
Environment Info: v9.0 SP1 Im attempting to remote control from a windows 7 PC to a windows xp machine and File Transfer is not listed in the menu. The Icon is still there but when I click it an...
View ArticleLANDesk PDS2 discovery
Web service failed: Can't contact remote computer using LANDesk PDS2 discovery.
View ArticleRemote control for Android?
Does anyone know if there are plans of supporting Andriod OS? Or is there already a way to remotely control mobile units with android? Is there already an agent app to install?Just wondering... would...
View ArticleRemote desktop in LANDESK
Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...
View ArticleGetting message credentials required when tryingto remote controle through...
I have 2 computers in a remote office that I would like to connect to through the Gateway appliance. when it connects, I get the message they I need to enter the computers credentials. These are...
View ArticleDistribute agent with local admin credentials for RC
I have machines that get removed from the domain with an automatic process every 90 days. Sometimes those systems come back online and since they are not trusted by the domain anymore RC is not...
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